Classic Tech owns, builds, installs, provisions, monitors, manages and takes full responsibility of the network till the Customer Premise Equipment (CPE) (Demarcation Switch) at your site. With this Classic Tech NOC (Network Operations Center) personnel gains complete visibility to the service during the testing and service provisioning phases. Below are some of our keys to success.
Customer Service Excellence: We feel a sense of urgency on matters related to our customers. Classic Tech anticipates needs, respond quickly and deliver customer-focused solutions. We have a passion for excellence and are committed to winning with integrity. We aspire to flawless execution without shortcuts on quality.
Transparent Communication: We have an unwavering commitment to open, honest and timely communication. Clarity is our goal to understanding and what we expect from each other is critical to make the best decisions and providing superior service.
Innovation & Efficiency: The best way to have one great idea is to start with a lot of ideas so we make a habit of asking, “Is there a better way?” Good business people challenge conventional thinking and offer new ideas.
Customers Satisfaction: We respect our customers above all and never forget that they come to us by choice. We share a personal responsibility to maintain our customers’ loyalty and trust. We listen and respond to our customers and seek to exceed their expectation.
Teamwork: We believe that teamwork is the key to success. We treat one another with respect and communicate openly. We foster collaboration and maintain individual accountability.
Community: We exert to make an impact on our society and empower our customers. We are committed to serve our country through services to the community.
Quality Policy: We are committed to deliver quality products and services at a reasonable price and continually improve our quality to enhance customer satisfaction. Classic Tech is headed by a team of highly qualified professionals having years of experience in various aspects of information technology and networking.